Sustainability
Sustainability Policy and Goal
The commitment to sustainability forms a crucial foundation for the stable growth of the Group of Forth Companies. Consequently, the Company focuses on business operations that generate positive changes for stakeholders across all sectors, ensuring that its activities align with the Company’s Corporate Governance Code and are consistent with the sustainability strategies that can be implemented.
Sustainability Policy
The Company has a policy related to sustainable development as the guideline for business operation under the principle of corporate governance by realizing the benefits of stakeholders in every dimension, such as environmental dimension, social dimension, and economic dimension, under good corporate governance according to international standards and Sustainable Development Goals (SDGs) of the United Nations Organization. In addition, the Company gives importance to sustainable business development and participative growth to be part of upgrading the quality of life while creating sustainable value for people in the communities and society.
Sustainable Development Goals: SDGs

Structure and Approach to Sustainability Management of the Company
The company has established a sustainability management policy to serve as a framework for the organization’s sustainability efforts in achieving goals across all dimensions. The policy also promotes raising awareness of sustainability among stakeholders throughout the company’s value chain. The Risk Management, Corporate Governance, and Sustainable Development Committee is responsible for overseeing and approving strategic plans and action plans related to risk management and ESG development, ensuring alignment with national and international sustainability management standards. The committee also drives the operations of relevant departments to support the execution of sustainability strategies and reports the progress of sustainability efforts to the board of directors.
Sustainability Management Strategy
The company is committed to being a technology company that operates with sustainable growth, considering the benefits of stakeholders in all dimensions. The United Nations Sustainable Development Goals (SDGs) serve as one of the key frameworks referenced in formulating the organization’s strategic direction. The company has outlined operational approaches to enhance and drive the achievement of goals across three dimensions following the ESG (Environment, Social, and Governance) guidelines as follows:
Aim for environmental care, natural resource conservation, appreciated resource consumption, such as reduction of recycling, and reuse for worthwhile resource consumption and maximum benefit from the design, development of products, manufacture of products, transportation, and sales, until the use of products by the customers. All of them are related to energy consumption, water consumption, the creation of waste products and pollution, and the emission of greenhouse gases to sustainably balance ecosystems.
Goal: To deliver a positive and high-quality experience throughout the entire supply chain.
Non-discrimination and ensuring equal opportunities for all groups, including promoting employment among local, underprivileged, persons with disabilities, and vulnerable groups, regardless of race, skin color, religion, age, gender, sexual orientation, educational background, or political views, and adhering to human rights principles throughout the business value chain, protect the labor rights, safety, and health, while fostering a positive work environment, and continuously manage and develop the personnel at the same time, provide the appropriate welfare to create value and upgrade the quality of life of the communities and society for sustainable growth.
Non-discrimination and ensuring equal opportunities for all groups, including promoting employment among local, underprivileged, persons with disabilities, and vulnerable groups, regardless of race, skin color, religion, age, gender, sexual orientation, educational background, or political views, and adhering to human rights principles throughout the business value chain, protect the labor rights, safety, and health, while fostering a positive work environment, and continuously manage and develop the personnel at the same time, provide the appropriate welfare to create value and upgrade the quality of life of the communities and society for sustainable growth.
Goal: To create a better society and quality of life towards sustainability.
Consider the Corporate Governance Code, Code of Business Conduct, relevant laws, and requirements, with a strong focus on anti-corruption, fair trade competition, and the management of risks related to sustainability and business continuity throughout the supply chain to maintain competitiveness, build business reliability, and showcase the potential for creating long-term sustainable returns.
Goal: To create sustainable business and economic growth.
The company has implemented its sustainability management policy throughout the organization by setting clear goals and directions for corporate sustainability efforts. This encompasses the management of environmental, social, and governance (ESG) aspects. The company communicates sustainability information both internally and externally by disclosing its sustainability policy, performance outcomes, corporate governance policies, and various sustainability activities through the Annual Report (Form 56-1 One Report and Structured Data) and the company’s investor relations website. This ensures that all stakeholders have consistent and comprehensive access to sustainability-related information.
Furthermore, the company has incorporated sustainability as a key topic in new employee orientation programs. It also plans to include sustainability considerations in supplier agreement contracts to encourage sustainable business practices with its partners. Additionally, the company is enhancing the presentation of sustainability information in corporate presentations during investor meetings and through its online platforms to meet the expectations of all stakeholder groups.
Management of impacts on stakeholders in the business value chain
The Company prioritizes sustainable management practices across the entire business value chain, from upstream to downstream, ensuring that the operations of the Group of Forth Companies are conducted in a manner that fosters sustainable business growth. The Company has analyzed and assessed the business operation process impacts on the value chain, assessed the expectation of the stakeholders both inside and outside the organization to recognize the expectations of stakeholders in every sector, and screened the significant issues to cover in all aspects for hedging risks and mitigating the impact that may interrupt the business, as well as develop the relationship and strengthen shared value in value chain, do the social activities that are useful for society and stakeholders.

The Company’s Business Value Chain
The company prioritizes the development of high-quality products and services, focusing on meeting the needs of stakeholders throughout the entire value chain. This includes ensuring safety and environmental friendliness, both directly and indirectly. The goal is to enhance organizational management efficiency, encourage employee participation, and provide job security, ultimately maximizing benefits for development and creating value for the organization. Additionally, the company aims to continuously develop innovative and modern technologies. The value chain of the group is as follows

Analysis of Stakeholders in The Business Value Chain
- Shareholder / Investor
- Employee
- Customer
- Business Partner
- Government Agency
- Competitors
- Creditor
- Community and Society
Guidelines for Participation and Communication
- The Annual General Meeting of Shareholders
- The Stock Exchange of Thailand’s Opportunity Day Activity for the listed companies to meet the investors, and factory visit
- Contacting the Company via telephone, E-mail, and website
- Annual Report
- Quarterly Performance Report
- Disclosing the information through organizational communication channels
Interest and Expectation Issues
Good turnover and sustainable growth of the Company
Regular communication and information provision of the Company
Good Corporate Governance
Availity of the risk management system
The Company’s Response
- Holding the Annual General Meeting of Shareholders
- Participating in the SET’s Opportunity Day Activity for the listed companies to meet the investors and organizing the factory visit
- Disclosing the correct, complete, and timely information via the website and Annual Report
- Determining Investor Relations to reply to queries and provide the correct and complete information in the investment aspect
Guidelines for Participation and Communication
- Performance assessment
- Hearing the employees’
Communication via channels
Interest and Expectation Issues
- Paying remuneration and having good welfare
- Good working environment
- Equality and fairness
- Stability and career growth
The Company’s Response
- Promoting and developing the employee’s potential
- Paying the appropriate and fair remuneration
- Fairly assessing the performance
- Equally respecting human rights and treating
Guidelines for Participation and Communication
- Hearing customer opinions, suggestions, and complaints through various channels.
- Jointly organizing activities
Interest and Expectation Issues
- Quality products and services
- Responsible for products and services
- Complying with the agreements and conditions of the contract
- Quickly receiving assistance
- Participating in the Company’s activities
- Creating a good relationship between customers and the Company
The Company’s Response
- Selling quality products and services
- Treating customers under the determined contracts, agreements, and conditions
- Rapidly and efficiently providing product and service information, hearing, and solving problems for the customers
Guidelines for Participation and Communication
- Visiting the factory
- Holding joint meetings
Interest and Expectation Issues
Operating the business with fairness and business ethics
- Developing collaboration in jointly doing business
The Company’s Response
- Treating the business partner under the determined agreements and conditions of the contract
- Developing and maintaining sustainable relationships with business partners and contractual parties
Guidelines for Participation and Communication
- Contacting the Company via letter and E-mail
Interest and Expectation Issues
- Complying with the determined agreements and conditions of the contract
The Company’s Response
- Complying with the contracts, laws, rules and regulations, and practical measures of the government agencies complete information in the investment aspect
Guidelines for Participation and Communication
Holding joint meetings
Interest and Expectation Issues
- Complying with the good competition framework without distortion or slandering each other
The Company’s Response
- Complying with the business competition policy under a good competition framework
Guidelines for Participation and Communication
- Holding joint meetings
- Contacting the Company via letter and E-mail
Interest and Expectation Issues
Repaying under the contract
- Cooperating upon request for additional information
The Company’s Response
- Strictly complying with the terms of the loan contract
Cooperating with financial institutions in the disclosure of the appropriate financial report
Guidelines for Participation and Communication
- Organizing the community relations activities through volunteer projects, meetings and discussions, and communication via various channels
Interest and Expectation Issues
Being taken care of when affected by the Company’s operation
The Company’s Response
- Being certified according to the international standards.
Supporting the public benefit activities for communities and society
Sustainability Management in the Environmental Dimension

The Company has developed a policy and practices for environmental care to ensure compliance with relevant laws, regulations, and standards. These efforts aim at environmental preservation, pollution reduction affecting ecosystems and communities, and efficient resource consumption stemming from the Company’s operations. Furthermore,
the Company actively promotes the cultivation of new behaviors among all employees to align with its environmental policy. This includes measures such as setting air conditioners to appropriate temperatures, turning off air conditioners and lights during lunch breaks, transitioning to LED lighting throughout the office, using lights only where needed, encouraging the use of stairs over elevators, and reusing single-sided paper to maximize its utility. Additionally, the Company organizes ongoing training on environmental measures and efficient resources to enhance employees’ knowledge and understanding to foster an awareness of social responsibility among employees.
Waste Management
The group of companies place great importance on effective waste management to reduce environmental impacts and promote the efficient use of resources, in alignment with sustainable development practices. Therefore, the group has implemented various measures and projects related to waste reduction, segregation, and proper disposal. These include encouraging employees to use resources efficiently, reducing the use of unnecessary materials, and choosing environmentally friendly alternatives. The company also uses an electronic document system (Paperless) to reduce paper usage, significantly decreasing the amount of paper used within the organization.
Moreover, waste segregation bins are installed in all operational areas, with staff being educated on the correct waste separation methods to ensure that waste is disposed of according to the designated categories. Additionally, the company promotes the reuse of materials, such as cardboard boxes and packaging materials, to maximize their benefits.
Water Management Goal Setting

Company's Water Usage Expenses | 2022 | 2023 | 2024 |
---|---|---|---|
Total Water Usage Costs | 2,226,560.96 | 2,391,035.38 | 2,171,489.67 |
Waste and Waste Management
The Group places great importance on effective waste management to reduce environmental impact and promote the efficient use of resources in alignment with sustainable development principles. As such, the Group has implemented various measures and initiatives related to the reduction, segregation, and proper disposal of waste.
Examples include encouraging employees to use resources efficiently, minimizing the use of unnecessary materials, and opting for environmentally friendly alternatives. The Group also promotes the use of electronic documentation systems (paperless) within the organization to significantly reduce paper consumption.
Waste segregation bins have been installed in all operational areas, accompanied by educational efforts to inform employees on proper waste sorting practices, enabling them to dispose of waste correctly by category. Additionally, materials such as cardboard boxes and packaging are reused to maximize their utility.
Waste and Waste Disposal Goal Setting

Volume of Waste and Waste Management | 2022 | 2023 | 2023 |
---|---|---|---|
Total Waste and Waste Materials Volume (KG) | - | - | 89,814.31 |
Total Non-Hazardous Waste (KG) | - | - | 76,749.41 |
Total Hazardous Waste (KG) | - | - | 13,064.90 |
" Separate Waste Before Disposal ” Project: Easy to do, good for the heart, and good for the world.t Here


Resource and Energy Management
The group of companies recognizes the importance of using energy efficiently and sustainably. We are committed to implementing various measures to improve energy efficiency, reduce environmental impacts, and promote the use of renewable energy. These efforts align with international environmental policies and the organization’s sustainable development goals. The group continuously campaigns within the organization to raise awareness among employees about the importance of using resources and energy efficiently, including the use of oil, electricity, and water. The company communicates through internal email channels to ensure employees understand the significance of these issues and shares best practices as examples for employees to apply in their daily lives.
Furthermore, the company has received strong cooperation from employees working in the office, such as turning off electrical devices when not in use. For example, switching off lights in unused areas, turning off electrical devices and the office during lunch breaks, and adjusting air conditioner temperatures to appropriate levels. Employees are also encouraged to report any equipment malfunctions.
In addition, the Facilities and Building Management department conducts annual air conditioner cleaning and regularly inspects water leaks. If any leaks or malfunctions are found, they are promptly addressed. These practices help reduce negative impacts on the planet, which in turn affect individuals, livelihoods, the economy, and society, such as global warming, acid rain, air pollution, and water pollution.
Resource and Energy Management Goal Setting

Electricity Expenses | 2022 | 2023 | 2024 |
---|---|---|---|
Total Electricity Expenses (Baht) | 45,738,928.55 | 48,855,598.32 | 40,352,094.74 |
Volume of Oil and Fuel Consumption | 2022 | 2023 | 2024 |
---|---|---|---|
Diesel Oil (Liters) | 77,083.29 | 84,718.79 | 205,292.06 |
Gasoline (Liters) | 4,088.55 | 3,957.33 | 7,465.92 |
Oil and Fuel Expenses | 2022 | 2023 | 2024 |
---|---|---|---|
Total Oil and Fuel Expenses (Baht) | 28,437,371.42 | 28,536,212.54 | 32,243,768.20 |
Greenhouse Gas Management
Energy conservation practices, such as:
The Group recognizes the importance of sustainable greenhouse gas management and its impact on the environment. Therefore, the Group has established a systematic and sustainable greenhouse gas management plan to support climate change mitigation and promote long-term sustainability. As part of this initiative, subsidiaries have begun installing solar rooftop systems on building rooftops to generate clean energy and reduce reliance on energy sources that emit greenhouse gases. In addition, a subsidiary engaged in the manufacturing of electronic equipment has assessed greenhouse gas emissions from various organizational activities and prepared a Carbon Footprint report in accordance with international standards. This report has been verified by SGS (Thailand) and is currently in the process of being registered with the Thailand Greenhouse Gas Management Organization (Public Organization), or TGO.
Greenhouse Gas Emissions Volume | 2022 | 2523 | 2024 |
---|---|---|---|
Total GHG Emissions (tCO₂e) | - | - | 10,273.00 |
Sustainability Management in the Social Dimension
The group of companies focuses on growing the business alongside sharing and taking responsibility for society. The company has established policies and guidelines regarding social responsibility, such as respecting laws, cultures, traditions, and universal human rights, ensuring the protection of individual rights, and upholding dignity and respect. This includes non-discrimination based on education, ethnicity, nationality, religion, or gender, as well as supporting employment opportunities for disadvantaged groups and treating workers fairly. The company is also committed to consumer responsibility and actively contributing to community or social development.
Additionally, the company has engaged with various sectors of society to establish projects that support income generation for local communities and organize activities that improve the welfare and quality of life for people in these communities through different initiatives and projects.
The group of companies focuses on growing the business alongside sharing and taking responsibility for society. The company has established policies and guidelines regarding social responsibility, such as respecting laws, cultures, traditions, and universal human rights, ensuring the protection of individual rights, and upholding dignity and respect. This includes non-discrimination based on education, ethnicity, nationality, religion, or gender, as well as supporting employment opportunities for disadvantaged groups and treating workers fairly. The company is also committed to consumer responsibility and actively contributing to community or social development.
Additionally, the company has engaged with various sectors of society to establish projects that support income generation for local communities and organize activities that improve the welfare and quality of life for people in these communities through different initiatives and projects.
Management of Human Rights
The Company adheres to human rights principles from the recruitment process through to employee care, aiming to foster a sense of belonging among all employees and personnel as members of one organizational family. In 2024, the Company did not receive any complaints regarding human rights violations. Furthermore, the Company has undertaken significant employee-related initiatives.
Goal
Forth Corporation Public Company Limited and its subsidiaries are committed to respecting, promoting, and protecting the fundamental human rights of employees, business partners, stakeholders, and the communities in which the Company operates. The Company aims to conduct its operations with fairness, equality, and without discrimination or any form of human rights violation, while also fostering a safe, dignified, and inclusive working environment for all.
Management Approach
- The Company has established a human rights policy that aligns with Thai laws and international principles such as the Universal Declaration of Human Rights (UDHR), the United Nations Guiding Principles on Business and Human Rights (UNGPs), and the International Labour Organization (ILO) standards. Oversight and implementation are carried out continuously through relevant committees and responsible units.
- The Company conducts human rights risk assessments both within its own operations and throughout its supply chain to identify, evaluate, and prevent potential violations. These assessments are regularly reviewed, and the risk management processes are continuously improved.
- The Company provides training and awareness-raising activities on human rights for employees at all levels, as well as education for business partners and suppliers, to jointly promote sustainable respect for human rights.
- The Company provides accessible, secure, and confidential grievance mechanisms to enable employees and stakeholders to report human rights violations with confidence. All complaints are investigated transparently, and fair remedies are provided where appropriate.
- The Company has a system to regularly monitor, review, and report on human rights performance in order to assess progress and utilize the information to continuously improve management approaches.
Employment of persons with disabilities or other disadvantaged groups
Employment
Promotion and Support for Employment of People with Disabilities. The company places importance on improving the quality of life and creating equal opportunities for people with disabilities, in line with the Disability Quality of Life Promotion and Development Act B.E. 2550 (2007) and its amendments (No. 2) B.E. 2556 (2013). People with disabilities are provided with fair compensation, benefits, and rights equivalent to those of other employees. They are also assigned suitable tasks that enable them to work comfortably and safely, allowing them to support themselves and their families.
In 2024, the group supported the employment of people with disabilities in the workplace and hired a total of 11 individuals under Section 33 of the Act.
Let me know if you need further adjustments!
Examples of Social Responsibility Activities (CSR-After-Process) of the Group of Companies
“Missing People, Boonterm Helps Find” Project: This initiative is aimed at raising awareness about missing persons and aiding society. It has been running for the third consecutive year, as part of a collaboration with the Mirror Foundation, to serve as a channel for finding missing people.
“Boonterm Cares for the Earth” Project: This activity involves recycling plastic bottles, where 10,000 empty bottles are transformed into 450 blankets.
“Welfare Fun Fin” Project: This project provides neck, shoulder, and back massages to support visually impaired individuals.






“Welfare Fun Fin” Project: This project provides neck, shoulder, and back massages to support visually impaired individuals.
“Cheerful Box” Project
The group is committed to supporting the empowerment of people with disabilities, enabling them to be self-reliant and improve their quality of life through the “Cheerful Box” project. Every 1-2% of the sales from drinks sold in “Tao Bin” vending machines, part of the 50 machines in the “Cheerful Box” project, will be allocated to support the mission of improving the lives of underprivileged people with disabilities. This initiative is run through Kidkadee Social Enterprise Co., Ltd., a social enterprise established by the Social Innovation Foundation, which leads fundraising efforts and collaborates with partners nationwide to select people with disabilities for the program. The subsidiary company is responsible for installing all the “Tao Bin” vending machines, and the funds raised will drive the mission of assisting people with disabilities to access job opportunities and professions in their local areas, as well as improving living conditions for those with disabilities to enhance their well-being.
Prevention of Child Labor
Forth Corporation Public Company Limited and its subsidiaries place the highest importance on respecting human rights, particularly in preventing the use of child labor. This is a fundamental labor principle that the Company strictly adheres to promote the proper development of youth and prevent exploitation through unfair labor practices.
Operational Guidelines
- Child Labor Prohibition Policy
The Company has a clear policy prohibiting the employment of children below the legal minimum age. It also forbids hiring children to perform work that may affect their safety, health, ethics, or education.
Employee Age Verification
During the recruitment process, the Company strictly verifies and confirms the identity and age of job applicants to ensure that all employees meet the minimum age requirements as stipulated by labour laws.
- Supply Chain Management
The Company establishes guidelines for suppliers and subcontractors, requiring compliance with labour laws related to the prohibition of child labour. Regular supply chain audits are conducted to prevent any indirect involvement with child labour.
- Awareness Raising
The Company conducts training and disseminates information regarding the prohibition of child labour to employees, as well as communicates this policy to its suppliers, in order to jointly elevate ethical standards within the industry.
Monitoring and Reporting
The Company has an internal audit system to regularly assess risks and ensure compliance with the child labour prohibition policy. Additionally, it provides a secure grievance mechanism for anyone who observes actions that violate this policy.
Employee Management
Employment of persons with disabilities or other disadvantaged groups
Employment
Promotion and Support for Employment of People with Disabilities. The company places importance on improving the quality of life and creating equal opportunities for people with disabilities, in line with the Disability Quality of Life Promotion and Development Act B.E. 2550 (2007) and its amendments (No. 2) B.E. 2556 (2013). People with disabilities are provided with fair compensation, benefits, and rights equivalent to those of other employees. They are also assigned suitable tasks that enable them to work comfortably and safely, allowing them to support themselves and their families.
In 2024, the group supported the employment of people with disabilities in the workplace and hired a total of 11 individuals under Section 33 of the Act. Let me know if you need further adjustments!
Examples of Social Responsibility Activities (CSR-After-Process) of the Group of Companies
“Missing People, Boonterm Helps Find” Project: This initiative is aimed at raising awareness about missing persons and aiding society. It has been running for the third consecutive year, as part of a collaboration with the Mirror Foundation, to serve as a channel for finding missing people.
“Boonterm Cares for the Earth” Project: This activity involves recycling plastic bottles, where 10,000 empty bottles are transformed into 450 blankets.
“Welfare Fun Fin” Project: This project provides neck, shoulder, and back massages to support visually impaired individuals.
“Social Employment Project for Persons with Disabilities”
“Cheerful Box” Project
The group is committed to supporting the empowerment of people with disabilities, enabling them to be self-reliant and improve their quality of life through the “Cheerful Box” project. Every 1-2% of the sales from drinks sold in “Tao Bin” vending machines, part of the 50 machines in the “Cheerful Box” project, will be allocated to support the mission of improving the lives of underprivileged people with disabilities. This initiative is run through Kidkadee Social Enterprise Co., Ltd., a social enterprise established by the Social Innovation Foundation, which leads fundraising efforts and collaborates with partners nationwide to select people with disabilities for the program. The subsidiary company is responsible for installing all the “Tao Bin” vending machines, and the funds raised will drive the mission of assisting people with disabilities to access job opportunities and professions in their local areas, as well as improving living conditions for those with disabilities to enhance their well-being.
Prevention of Child Labor
Forth Corporation Public Company Limited and its subsidiaries place the highest importance on respecting human rights, particularly in preventing the use of child labor. This is a fundamental labor principle that the Company strictly adheres to promote the proper development of youth and prevent exploitation through unfair labor practices.
Operational Guidelines
- Child Labor Prohibition Policy
The Company has a clear policy prohibiting the employment of children below the legal minimum age. It also forbids hiring children to perform work that may affect their safety, health, ethics, or education.
Employee Age Verification
During the recruitment process, the Company strictly verifies and confirms the identity and age of job applicants to ensure that all employees meet the minimum age requirements as stipulated by labour laws.
Supply Chain Management
The Company establishes guidelines for suppliers and subcontractors, requiring compliance with labour laws related to the prohibition of child labour. Regular supply chain audits are conducted to prevent any indirect involvement with child labour.
Awareness Raising
The Company conducts training and disseminates information regarding the prohibition of child labour to employees, as well as communicates this policy to its suppliers, in order to jointly elevate ethical standards within the industry.
Monitoring and Reporting
The Company has an internal audit system to regularly assess risks and ensure compliance with the child labour prohibition policy. Additionally, it provides a secure grievance mechanism for anyone who observes actions that violate this policy.
Employee Care
Personnel are considered valuable resources of the Company. For the organization to grow sustainably, it must consist of capable personnel who can adapt to changes. Therefore, the Company focuses on both developing employee potential and caring for employees by providing good benefits to motivate them. This joint effort drives the organization towards sustainable growth.
1. Annual Performance Evaluation
The Company regularly conducts annual performance evaluations to measure employee achievements against set goals, including work results, competencies, and behaviors aligned with the Company’s core values. The evaluations are used for developing employee potential, planning career advancement, and fairly considering rewards and recognition.
2. Compensation and Benefits
Employees of the Company and its subsidiaries receive various forms of compensation, including overtime pay and annual bonuses based on Key Performance Indicators (KPIs). They are also entitled to benefits such as provident funds, social security funds, accident insurance, life insurance, and health insurance. The Company provides financial assistance in the event of the death of an employee or their spouse, parents, or children. Additional benefits include allowances for working in provinces, employee uniforms, and annual company and subsidiary social events.
For more details, please refer to Section 2: Corporate Governance Structure and Key Information on Directors (Employee Information).
3. Employee Engagement Assessment
The Company regularly conducts employee engagement and satisfaction surveys using standardized tools to gather feedback. The results are analysed to improve policies, management practices, and various activities aimed at fostering a participative work environment, enhancing employee engagement, and reducing turnover rates.
Personnel Development
The Company has a policy to develop itself into a learning organization to support business growth and keep pace with current economic and social changes. The Company encourages employees to enhance their knowledge and skills by focusing on knowledge transfer within the organization from experienced and expert personnel, alongside learning from external sources.
Learning is developed through hands-on practice, knowledge transfer via on-the-job training and teamwork, as well as external learning opportunities. These include personal development training and general seminars, such as Basic First Aid and CPR, EMC personnel tracking system training, risk management courses for accounting and finance systems, international business service improvement training, courses on developing creative thinking and innovation presentation techniques, and Customer Relationship Management (CRM) system training for improved customer relations, among others.
In 2024, employees within the group averaged 105.62 training hours per person.
Promoting Employee Engagement
The Company places great importance on building strong relationships among the Company, senior management, and employees at all levels through various engagement activities. These include annual New Year celebrations, yearly merit-making ceremonies, dress-up and festive events, among others. The Company also conducts surveys and gathers employee feedback to exchange ideas and perspectives, using insights to improve operational approaches and processes for greater effectiveness.
Additionally, the Company regularly assesses employee engagement and satisfaction through an Employee Engagement Survey and plans to continue this practice annually.
Employee Care
Personnel are considered valuable resources of the Company. For the organization to grow sustainably, it must consist of capable personnel who can adapt to changes. Therefore, the Company focuses on both developing employee potential and caring for employees by providing good benefits to motivate them. This joint effort drives the organization towards sustainable growth.
1.Annual Performance Evaluation
The Company regularly conducts annual performance evaluations to measure employee achievements against set goals, including work results, competencies, and behaviors aligned with the Company’s core values. The evaluations are used for developing employee potential, planning career advancement, and fairly considering rewards and recognition.
2.Compensation and Benefits
Employees of the Company and its subsidiaries receive various forms of compensation, including overtime pay and annual bonuses based on Key Performance Indicators (KPIs). They are also entitled to benefits such as provident funds, social security funds, accident insurance, life insurance, and health insurance. The Company provides financial assistance in the event of the death of an employee or their spouse, parents, or children. Additional benefits include allowances for working in provinces, employee uniforms, and annual company and subsidiary social events.
For more details, please refer to Section 2: Corporate Governance Structure and Key Information on Directors (Employee Information).
3.Employee Engagement Assessment
The Company regularly conducts employee engagement and satisfaction surveys using standardized tools to gather feedback. The results are analysed to improve policies, management practices, and various activities aimed at fostering a participative work environment, enhancing employee engagement, and reducing turnover rates.
Personnel Development
The Company has a policy to develop itself into a learning organization to support business growth and keep pace with current economic and social changes. The Company encourages employees to enhance their knowledge and skills by focusing on knowledge transfer within the organization from experienced and expert personnel, alongside learning from external sources.
Learning is developed through hands-on practice, knowledge transfer via on-the-job training and teamwork, as well as external learning opportunities. These include personal development training and general seminars, such as Basic First Aid and CPR, EMC personnel tracking system training, risk management courses for accounting and finance systems, international business service improvement training, courses on developing creative thinking and innovation presentation techniques, and Customer Relationship Management (CRM) system training for improved customer relations, among others.
In 2024, employees within the group averaged 105.62 training hours per person.
Promoting Employee Engagement
The Company places great importance on building strong relationships among the Company, senior management, and employees at all levels through various engagement activities. These include annual New Year celebrations,
yearly merit-making ceremonies, dress-up and festive events, among others. The Company also conducts surveys and gathers employee feedback to exchange ideas and perspectives, using insights to improve operational approaches and processes for greater effectiveness.
Additionally, the Company regularly assesses employee engagement and satisfaction through an Employee Engagement Survey and plans to continue this practice annually.